OEM Controls Certified Product Repair Program Policy
The following is the only authorized and certified repair program of OEM Controls, Inc. products in the United States, Canada and South America.
The Certified Product Repair program by OEM Controls, Inc. offers the same dependable and quality workmanship given to every new product that is shipped from our facility. The same certified and trained personnel that built the original products are repairing the controllers.
A repaired product is defined, per ANSI A92.6, as „the act of restoring to good condition that which has been broken, damaged, or worn due to use, abuse or other reasons. OEM Controls has taken that one step further. Utilizing originally specified parts and components ensures the same quality that goes into the manufacturing of new controllers is used in the repair of the returned controllers. OEM Controls will label each controller with its proper part number and a suffix of -CR to designate it as a Certified Repair. There will also be a Quality Assurance Final Test serial number and date placed on each controller.
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